Mental Health Care Provider
Taking steps in the journey towards improved cybersecurity.
JOT Digital improved a Mental Health Care Provider’s cybersecurity posture by identifying critical assets, strengthening secure access, and developing core IT governance policies.
client Introduction
Our client is a leading Mental Health Care Provider operating in eastern Canada. Their resources need to be secure to ensure the health, safety, and privacy of their patients when handling their sensitive information.
The Problem
Taking the right steps in your cyber journey.
Current policies did not account for today’s threat landscape
Policies need to be reviewed on a regular basis to ensure they continue to meet business needs. Key policies were missing necessary updates to account for today’s threat landscape.
How should sensitive information be protected?
The first step in protecting sensitive information is to identify it. Equipping the workforce with policies and procedures to help ensure information can be identified and how it needs to be handled.
How does IT support the business during disruption?
Business Continuity planning is key to mitigating the effects of events like disasters, cyber events, or unavailable critical infrastructure. Further planning from the IT business function is necessary to support the business in highly impactful events.
the Results
Stronger security. Clearer control.
JOT Digital helped establish a clearer, more structured security foundation by updating and consolidating key policies, defining how sensitive information is identified and handled, and documenting critical IT assets to support business continuity. The organization now has the policy framework and operational clarity needed to better protect patient data and respond to high-impact events with confidence.
New and updated policies
Multiple policies were identified for updates and consolidation, simplifying the communications and implementations to staff. Further, new policies were introduced to take steps in securing information and supporting the business if a highly impactful event was experienced.
Handling and identifying information
With no documented guidelines on how to identify and classify information, JOT delivered an Information Sensitivity Classification and Information Handling guidelines to help protect their sensitive information and mitigate data loss.
Policies and traceability that support business continuity
JOT documented critical IT assets to help secure, support, and prioritize business operations, which will also support the execution of business continuity planning. JOT also created IT policies that support day-to-day operations and can be leveraged for high-impact events when required.
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